Return Policy

Overview

This Return Policy applies to digital content, services, and any physical items that may be provided through our website. Please read this policy carefully to understand your rights and our procedures regarding returns and refunds.

Digital Content and Services

Due to the nature of digital content and online services, returns and refunds are generally not available once content has been accessed or services have been provided. However, we will consider refund requests on a case-by-case basis if:

  • The content or service was not delivered as described
  • Technical issues prevented access to the content or service
  • The request is made within a reasonable timeframe

Physical Items

If we provide physical items, the following return policy applies:

  • Items must be returned within 14 days of receipt
  • Items must be in their original condition, unused, and with original packaging
  • You are responsible for return shipping costs unless the item was defective or incorrectly sent
  • Refunds will be processed within 14 business days of receiving the returned item

Refund Process

To request a return or refund:

  • Contact us through our contact page or email
  • Provide your order details and reason for return
  • Wait for our response with instructions
  • Follow the provided return instructions if applicable

Non-Refundable Items

The following items or services are generally non-refundable:

  • Digital content that has been downloaded or accessed
  • Customized or personalized items
  • Services that have been fully provided
  • Items damaged due to misuse or normal wear and tear

Disputes

If you are not satisfied with our resolution of a return or refund request, you may contact us to discuss alternative solutions. We are committed to fair and reasonable resolution of all disputes.

Changes to This Policy

We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.

Contact Us

For questions about returns or refunds, please contact us at:

Email: contact@secureluxuryreal.world
Address: 11, Creevagh, Ballymahon, Co. Longford, N39 FD73, Ireland
Phone: +353 89 450 0946